Get in touch
Talk to a specialist.
Questions about a compound, an active order, a Certificate of Analysis, or bulk research procurement? Reach the RoyaleBioLabs team directly — we typically respond within one business day.
Email Support
support@royalebiolabs.comFor order issues, COA requests, payment confirmations, and research procurement inquiries.
Response time
Replies within 24 hours Monday – Friday. Weekends may take a little longer.
Discretion
All correspondence is handled confidentially. Please include your order reference when applicable.
WhatsApp — Fastest reply
Prefer to chat? Message us on WhatsApp
Quick questions, product recommendations, order updates — usually replied within an hour during UK business hours.
Before you write
- • Track an existing order on the Track Order page using your reference.
- • View product COAs on the Lab Reports page.
- • Common questions are answered in the FAQ.
- • Quality & testing details live on the About page.